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FAQ

Frequently Asked Questions (FAQ)

What does TodayTech Computers sell?

TodayTech Computers is an Australian computer and technology supplier offering a wide range of products for home users, businesses, schools, and organisations across Australia.

Our range includes:

  • Desktop computers and laptops

  • Printers and multifunction devices

  • Monitors and displays

  • Networking and office technology

  • Storage, backup and peripherals

  • Stationery, cables, accessories and consumables

If you’re looking for a reliable computer supplier in Australia, we can help.

Are you an Australian business IT supplier?

Yes. TodayTech Computers is a 100% Australian owned and operated business IT supplier.

We work with Australian distributors and warehouses to provide fast delivery, local warranty support, and dependable service for businesses of all sizes.

Do you sell stationery and office supplies?

Yes. Alongside computers and hardware, we supply a range of stationery and office essentials to support Australian businesses and home offices.

This allows customers to source technology and office supplies from one trusted supplier.

Are your products brand new?

Yes. All products sold by TodayTech Computers are brand new, unless clearly stated otherwise in the product description.

We do not sell used, refurbished, or second-hand equipment unless explicitly identified.

Are your products covered under warranty?

Yes. All products are covered by:

  • Manufacturer warranties, and

  • Australian Consumer Law protections

Warranty terms vary by product and manufacturer. Full details are available on our Warranty & Returns page.

Do you sell grey imports?

No.

TodayTech Computers sources products from authorised Australian suppliers and distributors. This ensures:

  • Valid Australian warranties

  • Manufacturer support

  • Compliance with Australian standards

We do not sell grey-imported computers or hardware.

Why are your prices competitive?

Our prices are competitive because:

  • We operate online only

  • We keep overheads low

  • We are a debt-free Australian business

  • We buy efficiently and pass savings on to customers

Lower prices do not mean lower quality.

Can you help me choose the right computer or technology product?

Absolutely.

If you’re unsure which computer, printer, or accessory is right for your needs, we encourage you to contact us before ordering. We provide honest, practical advice without upselling.

This is especially helpful for:

  • Small businesses

  • Home offices

  • Schools and organisations

How much does shipping cost within Australia?

We charge a flat rate shipping fee of $8.50 Australia-wide, regardless of order size.

  • PO Box deliveries: $15

  • Authority to leave is available at the recipient’s risk

Can I pick up my order in person?

No. TodayTech Computers operates as an online technology supplier.

Orders are dispatched from multiple Australian warehouses. For security and logistical reasons, warehouse pickup is not available.

Do you ship computers and technology products overseas?

Yes, international orders are available by arrangement.

  • Freight is quoted individually

  • Payment is via bank transfer only

  • Orders are dispatched once funds have cleared

Please contact us to discuss international shipping options.

What payment methods do you accept?

We accept:

  • Visa, Mastercard and American Express

  • PayPal

  • Afterpay, Zip, Klarna and PayPal Pay in 4

There are no credit card surcharges.

What happens if I order the wrong item?

If an item is unopened and in re-saleable condition, we may accept a return at our discretion.
A Return Authorisation (RA) is required, and a restocking fee may apply.

What happens if a product is faulty?

If a product is faulty, we will repair, replace, or refund it in accordance with:

  • Australian Consumer Law

  • Manufacturer warranty terms

Please contact us first so we can guide you through the process efficiently.

Why choose TodayTech Computers over larger retailers?

Customers choose TodayTech Computers because we offer:

  • Local Australian support

  • Honest advice

  • Competitive pricing

  • Clear warranties

  • Fast delivery across Australia

We’re big enough to source well — and small enough to care.